When attempting to update or execute payroll, QuickBooks Error PS038 appears, frequently as a result of paychecks that are stalled in the "Online to Send" state. Payroll processing and changes are stopped by this problem. Payrolls must be verified and sent, QuickBooks must be updated, and occasionally payroll utilities must be used to address data problems. Call 1.855.738.2784 to speak with a QuickBooks expert if you need help.